Most Recent Tax Preparer Reviews

Client Review of

Natasha H. Hordin, SRTP

Los Altos, CA

Miami, Costa Rica
April 27, 2024

This is a sad story. It needs to be told so other people don’t make the same mistake. The simple takeaway from this story is do not use Hordins tax firm. At one time, I had nothing but wonderful things to say about Hordins. But I am now in a terrifying situation because I relied on Tasha to do her job and she didn’t. I was laid off earlier this year. I needed my tax refund ASAP. She knew this. I am a US citizen but live abroad and need my tax refund in a very bad way. I have relied on Hordin Tax Service for more than 10 years for my taxes. This year, for whatever reason, Tasha ignored 4 months of communications, lied to me numerous times, and unapologetically turned my taxes in late. From the time I gave her my taxes and full payment, (1-23-24) to the time that she had my taxes ready was more than 42 days. (3-4-24) That would not be so bad if she filed them. But she didn’t and lied to me about it. She ignored me and lied about my filing tax status. I did not find out she didn’t do anything with my taxes until 4-16-24!!!. She did not even mail them until 4-17. So, I spent another 45+ days thinking my taxes were filed but she never did them. During these two time periods, I called and left messages more than 30+ times, sent 20+ text messages and FB messages, sent flowers, and even sent her another $100 begging for a response. She ignored me every time and lied to me until the very end. Yesterday, I called the IRS again to verify they received my taxes. Despite the “proof” Tasha sent me, they have no record of receipt. Do not use Hordin’s to do your taxes. If you are a current client, get your tax transcripts to verify that she did what she said. She lied and covered up her negligence with me, so I am sure I am not the only one. As it stands now, I cannot verify that my taxes were filed. Tasha has ghosted me because she does not want to deal with the fallout from her negligent behavior. What makes this worse is that less than six months ago, I paid her a substantial amount of money to get me caught up on my taxes, and she supposedly filed four years of taxes. Right now, two of those years cannot be verified. I am now dealing with a horrible mess of trying to figure out what has been done and what has not. Tasha has been no help. This is worth repeating: do not use Hordin’s Tax Service to do your taxes, and if you are a current client, get your tax transcript to verify Tasha did what she said. She lied and covered up her negligence with me, so I am sure I am not the only one. Tasha, you should be ashamed of how you have treated me after all these years. I should matter to you.
Client Review of

Sharon M. Locklair

Charleston, SC

Summerville, SC
April 10, 2024

We have used Sharon for the last 16 years. This year things seem to have gone bad very quickly. We had our taxes done on January 29. We never got a refund on our federal taxes and calls and emails to her went unanswered. My husband finally went by her office and she told him that there was a glitch in the system, and that some of her clients taxes that were e-filed did not actually go through. I don’t know why she never bothered to call us or email us and let us know this, we still would not know had he not gone by there because she was not volunteering this information. She told us she would re-submit our tax return electronically a second time. A few more weeks went by still no refund and a call to IRS confirmed that they had no tax return being submitted this year. My husband went by the office a second time to let her know that it still had not been filed and told her that we would pick up a copy of the taxes and mail ourselves. The day after he picked up the hardcopy of the taxes , we got a package from IRS where they were returning the taxes back to us because one of the signatures was written in the wrong spot. The only problem is that neither of the signatures on our tax returns were ours. She had signed our name in our taxes back in February and mailed them in herself, but did not see fit to tell us that she had done this. A simple phone call or the truth to us would have been sufficient. If there was a problem filing taxes electronically all she had to do was contact us to come by and sign our tax returns. According to other online reviews I have seen, we are not the only people that have had a a similar problem with her this year. Please confirm with the IRS that they have a record of your tax returns to avoid any penalties. I am not sure if someone else signing my tax return is legal or not, but it definitely is not appreciated