Most Recent Tax Preparer Reviews

Client Review of

Vincent M. Lasorsa, CPA

Horsham, PA

Doylestown, PA
May 6, 2024

Taxes were done on 2/27, but not filed until 4/14 which was 46 days after they were prepared. Taxes were rejected on 4/14 and I was never notified. Extension filed on 4/15 I was never notified. I had to follow up with the accountant on 4/30 to find out what was happening with my taxes & return since completed months back. Accountant laughed & said they were rejected due to a PIN missing (which I provided on 2/27) with all other tax information needed to file. I provided PIN again on 4/30 & preparer placed in wrong area along with rearranging the names on the taxes showing my husband first resulting in a rejection again. I provided PIN again on 5/1 & advised them again I was to be listed first on the tax return. Tax return was finally accepted & being processed as of 5/1. I attempted to discuss this with the accountant on 5/3 and obtain a refund for subpar services provided as these should have been filed at minimum in early March & I should have been notified of the rejection and extension and not chasing them for an update to be bullied and talked over and the staff being blamed for the lack of communication with no resolution or satisfaction for services paid for. I was told it was filed and everything is done, and I should be happy and he considered this finished. I called preparer on 5/6 looking for a copy of my return & W-2's to be told they do not know where they are & must have been mailed. The fact that I had to follow up on this and was once again not ever notified of the issues is not only unprofessional, but bad business along with miss placing personal information that could be stolen and used to steal my and my husband’s identity. If I could give no stars or less than I would.
Client Review of

Natasha H. Hordin, SRTP

Los Altos, CA

Miami, FL
April 27, 2024

This is a sad story. It needs to be told so other people don’t make the same mistake. The simple takeaway from this story is do not use Hordins tax firm. At one time, I had nothing but wonderful things to say about Hordins. But I am now in a terrifying situation because I relied on Tasha to do her job and she didn’t. I was laid off earlier this year. I needed my tax refund ASAP. She knew this. I am a US citizen but live abroad and need my tax refund in a very bad way. I have relied on Hordin Tax Service for more than 10 years for my taxes. This year, for whatever reason, Tasha ignored 4 months of communications, lied to me numerous times, and unapologetically turned my taxes in late. From the time I gave her my taxes and full payment, (1-23-24) to the time that she had my taxes ready was more than 42 days. (3-4-24) That would not be so bad if she filed them. But she didn’t and lied to me about it. She ignored me and lied about my filing tax status. I did not find out she didn’t do anything with my taxes until 4-16-24!!!. She did not even mail them until 4-17. So, I spent another 45+ days thinking my taxes were filed but she never did them. During these two time periods, I called and left messages more than 30+ times, sent 20+ text messages and FB messages, sent flowers, and even sent her another $100 begging for a response. She ignored me every time and lied to me until the very end. Yesterday, I called the IRS again to verify they received my taxes. Despite the “proof” Tasha sent me, they have no record of receipt. Do not use Hordin’s to do your taxes. If you are a current client, get your tax transcripts to verify that she did what she said. She lied and covered up her negligence with me, so I am sure I am not the only one. As it stands now, I cannot verify that my taxes were filed. Tasha has ghosted me because she does not want to deal with the fallout from her negligent behavior. What makes this worse is that less than six months ago, I paid her a substantial amount of money to get me caught up on my taxes, and she supposedly filed four years of taxes. Right now, two of those years cannot be verified. I am now dealing with a horrible mess of trying to figure out what has been done and what has not. Tasha has been no help. This is worth repeating: do not use Hordin’s Tax Service to do your taxes, and if you are a current client, get your tax transcript to verify Tasha did what she said. She lied and covered up her negligence with me, so I am sure I am not the only one. Tasha, you should be ashamed of how you have treated me after all these years. I should matter to you.